VPNWhen / Pricing Guide

14-day refund policy

Monthly Plans and Data Packs

Name: VPNWhen Connectivity Plans
Brand: VPNWhen

Choose a billing option to match your usage pattern, then pick a data allowance based on what you need.

No email address required. Sign up with a username and password, then manage your subscription and orders in the user panel.

Pricing Overview

Plans start at ¥9.9/month. Pay with Alipay / WeChat Pay / USDT, with a 14-day refund policy and unlimited simultaneous devices.

Published prices for monthly plans and data packs
Plan	Price	Billing	Data	Devices
Monthly Plan · 60GB	¥9.9/month	Monthly plan	60GB	Unlimited
Monthly Plan · 250GB	¥18/month	Monthly plan	250GB	Unlimited
Monthly Plan · 500GB	¥28/month	Monthly plan	500GB	Unlimited
Data Pack · 300GB	¥158	Data pack	300GB	Unlimited
Data Pack · 1000GB	¥358	Data pack	1000GB	Unlimited
Data Pack · 3000GB	¥658	Data pack	3000GB	Unlimited

Monthly plan data resets on your activation date. Data packs last until used and never expire. Prices shown apply to the listed tiers; confirm your order in the panel.

Billing Options and Choosing a Plan

If you regularly connect to services abroad, start by comparing monthly plans. If your connection needs are less predictable, consider a data pack. The main difference is how data is allocated, not the number of devices.

Monthly plan: data resets each month on your activation date

Use your past usage to estimate how much data you need, then choose a tier. Browsing, documents, video, and file transfers can use very different amounts of data, so connection time alone isn’t a reliable guide. Monthly plans aren’t unlimited, and you should monitor overall account usage when connecting multiple devices.

Light use

Monthly Plan · 60GB

¥9.9/month

A good fit for browsing, email, research, and text-based AI tools. If you’re building a steady everyday connection routine, start with this tier and track your actual usage. If you often stream video or transfer large files, check your remaining data more frequently; the lower monthly price doesn’t mean you can download large amounts continuously.

60GB, resets monthly on your activation date
Unlimited simultaneous devices
14-day refund policy

Choose this plan

Everyday mixed use

Monthly Plan · 250GB

¥18/month

For everyday use that alternates between work files, AI tools, and streaming. Compared with the light-use tier, it includes more data, making it easier to manage computer and mobile connections under one plan. Video quality and file sizes still affect usage, so use your panel records to adjust your streaming and transfer habits.

250GB, resets monthly on your activation date
Unlimited simultaneous devices
14-day refund policy

Choose this plan

Best value

Monthly Plan · 500GB

¥28/month

For frequent streaming, file syncing, and transfers. This tier offers the lowest cost per unit of data among the monthly plans, but whether it’s right for you depends on your actual usage. A larger allowance doesn’t guarantee faster speeds or change the target service’s regional, account, or content licensing rules.

500GB, resets monthly on your activation date
Unlimited simultaneous devices
14-day refund policy

Choose this plan

If you upgrade mid-cycle, the price difference is prorated for the remaining days. Before proceeding, check the amount and plan details shown in the panel; don’t calculate your final order by subtracting the full monthly prices of two tiers.

Data Packs: Use Them Anytime, They Never Expire

Data packs don’t come with a monthly allowance, so they suit occasional research, temporary cross-border access, or irregular connection needs. Choose based on how much data you expect to use, not just how long you want access. Never expires describes the validity period; it doesn’t mean data is replenished or that each device gets its own allowance.

Occasional connections

Data Pack · 300GB

¥158/pack

For occasional connections to services abroad, without having to plan around a monthly reset. Use the data for research, documents, or occasional streaming, and track your balance in the panel. If your usage becomes more frequent, compare monthly plans to see if one better fits your budget.

300GB, use it until it’s gone
Never expires
Unlimited simultaneous devices

Choose this plan

Periodic use

Data Pack · 1000GB

¥358/pack

For users with gaps between periods of use, but who may stream video or transfer files when connected. Use the allowance as needed without trying to use it up before a monthly reset. Check your usual apps’ data usage first; if you mainly browse text, a larger tier may not be necessary.

1000GB, use it until it’s gone
Never expires
Unlimited simultaneous devices

Choose this plan

Larger data allowance

Data Pack · 3000GB

¥658/pack

For users who know their usage patterns and want a larger data allowance on hand. File syncing and streaming can use data quickly, so keep track of your balance. This tier offers a larger allowance that never expires, but no additional speed guarantees and no subscription to the content on your chosen platforms.

3000GB, use it until it’s gone
Never expires
Unlimited simultaneous devices

Choose this plan

Included with every plan

Routes and Connectivity

100+ countries / 180+ routes. Choose a route based on the region your service requires, then check how it performs on your connection.
Military-grade encryption. Get connection configurations from the panel and import them into a compatible client. Avoid subscription details from unknown sources.
For streaming and AI tools. Network connectivity and content licensing are separate; access depends on your connection and the target platform’s rules.

Devices and Account

Unlimited simultaneous devices. Connect the devices you use, but remember that they share the data allowance in your plan.
Windows / macOS / iOS / Android / Linux. Find client downloads in the panel. Sign in to access clients for all platforms except iOS; check the panel for iOS access requirements.
Support tickets in the panel. For connection or order issues, submit a ticket with details about your setup and what happened so the team can investigate.

Sign in to access your subscription. Your subscription link is an account credential, so keep it secure. Don’t post the full link, password, or payment credentials in public discussions. For regions and route types, see the server page. For setup and import instructions, read the getting started guide.

Monthly Plans vs. Data Packs

Decide how you want your data allocated before choosing an allowance. A larger tier doesn’t mean higher connection priority, and data that never expires isn’t unlimited.

Compare billing rules by usage pattern
Feature	Monthly plan	Data pack
Available data	60GB / 250GB / 500GB	300GB / 1000GB / 3000GB
Price	¥9.9/month / ¥18/month / ¥28/month	¥158 / ¥358 / ¥658
Data rules	Resets monthly on your activation date	Use it until it’s gone; never expires
Usage pattern	Regular, everyday connections	Occasional, periodic connections
Simultaneous connections	Unlimited	Unlimited
Route coverage	100+ countries / 180+ routes	100+ countries / 180+ routes
Refund policy	14-day refund policy	14-day refund policy
Payment methods	Alipay / WeChat Pay / USDT	Alipay / WeChat Pay / USDT

If you’re not sure how much data you use each month, start by listing your most-used apps: are they mainly text-based, video-focused, or frequently syncing files? Video quality, background syncing, and automatic updates on your devices all affect usage. Choosing based on your actual usage records is more reliable than estimating from the number of devices alone.

Order Confirmation

Payment Methods and Order Review

Pay with Alipay / WeChat Pay / USDT. The payment flow is in the user panel; plan buttons on this page take you to the plans section there. This page lists prices and terms, while plan selection, payment, and order confirmation are completed in the panel.

From Plan to Order

Sign in to the user panel and check whether your selected plan is a monthly plan or a data pack. Confirm the data allowance, price, and billing method.
Choose an available payment method at checkout and follow the on-screen instructions. For USDT, check the network and payment details shown for your order. Don’t use an old screenshot to infer current payment information.
After paying, return to the user panel to check your order status and plan details, then get your subscription. Confirm the payment page’s completion message and the order status in the panel separately.
If the status doesn’t look right, keep your order details and check the panel records first. Then open a support ticket with your payment method and a description of the issue. Avoid repeating the process, which can create orders that are hard to tell apart.

Refund Policy

14-day, no-questions-asked refunds

Choose a plan based on your real-world experience. After setup, test the connection on your usual devices, networks, and at the times you typically use it before deciding whether to continue. Route coverage doesn’t guarantee that a platform will always offer the same content.

Request a refund through a support ticket

Sign in and open a support ticket to request a refund, including the order details that need review. If you’re also having connection issues, mention your device platform, client message, and routes you’ve tried. Never share your password or full subscription link.

Follow up in the same ticket and provide any necessary details. Submitting a request doesn’t mean the payment provider has completed the refund. Don’t assume your refund timing will match someone else’s; check your ticket and order records for updates.

Read the Terms of Service for the full policy. To handle an order or refund request, use the support ticket portal in the panel so the request can be matched to your account.

Billing and Refund FAQs

How much do VPNWhen plans cost?

Plans start at ¥9.9/month: ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data packs: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. Monthly data resets on your activation date; data packs last until used and never expire.

How many devices can I use at once?

There’s no device limit. Windows / macOS / iOS / Android / Linux are supported. Unlimited simultaneous devices doesn’t mean unlimited data; data from your chosen plan is shared across your devices.

How long is the refund period, and how do I request one?

Refunds are available within 14 days, no questions asked. Sign in to the user panel, open a support ticket, and include the relevant order details. See the Terms of Service for the full policy, and check your ticket for updates.

Which payment methods are supported?

Alipay / WeChat Pay / USDT. Choose a plan, then review your order in the user panel. Follow the checkout instructions to pay, then return to the panel to confirm your order status and plan details.

When does monthly plan data reset, and how are upgrades calculated?

Data resets monthly on your activation date. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Before upgrading, check the amount and plan details shown in the panel; don’t estimate the difference by subtracting full monthly prices.

Do data packs expire, and what usage patterns are they suited to?

Data packs last until used and never expire. They suit irregular use when you want to plan connections around your remaining data. They aren’t unlimited, so keep an eye on your balance in the panel.

For more about connections, accounts, and subscriptions, visit the Help Center.